Frequently Asked Questions
Pricing & payments
Do you have a refund policy?
At any point of our program, should you decide you discontinue with us, all remaining unused lesson credits will be refunded to your bank account. No questions asked!
What are the payment methods available?
We currently only accept bank transfers for tuition payment.
Do you offer pay as you go options or weekly payments?
We don't offer pay-as-you-go or weekly payment options (but we if you discontinue, we refund you for all remaining classes). Due to our boutique size and exclusive focus on teaching English, we don't have the operational capacity of larger multi-subject tutoring companies to support such payment structures. We also don't want your learning experience to be fragmented; our program structure is what allows for the outcomes you see in our past students.
Are there any lock-in contracts?
No. At any point of our program, should you decide you discontinue with us, all remaining unused lesson credits will be refunded to your bank account.
Tutoring
How frequent are your classes?
Both group and private sessions happen weekly.
Do you charge different rates for online learning?
We don't. Students attending classes from our CBD, Kew offices and virtually commit to the same program prices.
How are your lessons structured?
Every tutor draws from our bank of proprietary resources, academic research, and learning science principles to tailor classes for each student. Private sessions are customised based on the student's school schedule and focus areas; and our tutors are highly adaptive where required to make learning work for students. Group classes, led by our expert tutors and perfect scorers, focus argument analysis and exam revision, designed to create consistency and structure in students' learning.
Where will the classes be held?
Online, at our CBD or Kew office.
How much essay feedback do you offer outside of class?
This depends on the program you enrol in! But we'd like to be very intentional about this. We call the writing completed within our programs "milestone submissions". Every student will be recommended at least ~5000 words worth of writing tasks to complete over each 10-week block for tutor feedback, which averages out to 500 words per week, or an essay per fortnight.
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Lindsey’s VCE Tutoring provides VCE English tutoring, essay marking, and exam preparation for students across Melbourne - online and in person
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